Vision
To be the best team at driving the future development of CX, we seek to enable our clients, through a human-centered approach, to achieve sustainable business growth and become inclusive organizations where people learn, connect, and play.
Case Study
Consumables User Research (TOKYO)
- Consumables User Research
Overview
Conducted ethnographic interviews and co-creation sessions in Japan. Comparing the three countries, the team not only discussed necessary functions for product/service offerings, but also the user’s deeper emotional goals.